1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
a. Personal Data You Provide:
Account Information: When you register for an account, we may ask for your name, email address, postal address, phone number, and company name (if applicable).
Payment Information: To process payments, we may collect billing details. However, most payment processing is handled by secure third-party payment processors, and we typically only receive confirmation of payment and limited billing details (e.g., last four digits of a card, billing address).
Communications: If you contact us directly (e.g., via email, support tickets, live chat), we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
b. Data We Collect Automatically (Usage Data):
Log Data: When you access the Service, our servers automatically record information that your browser sends. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies, Preference Cookies, Security Cookies.
c. Data Stored on Your VPS:
We do not access, monitor, or control the data you store on your VPS unless:
You explicitly request us to do so for technical support purposes.
It is necessary to maintain the security and integrity of our network (e.g., to investigate abuse or security incidents).
We are required to do so by law or a legally binding order.
You are solely responsible for the data you store on your VPS and for complying with all applicable laws and regulations regarding that data.
2. How We Use Your Information
We use the collected data for various purposes:
To provide, operate, and maintain our Service.
To process your transactions and manage your account.
To notify you about changes to our Service.
To provide customer support and respond to your inquiries.
To gather analysis or valuable information so that we can improve our Service.
To monitor the usage of our Service.
To detect, prevent, and address technical issues, fraud, and abuse.
To comply with legal obligations.
To send you marketing and promotional communications (only with your explicit consent where required by law).
3. How We Share Your Information
We may share your personal information in the following situations:
With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
4. Data Security
The security of your data is important to us. We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. You are also responsible for securing your VPS, including applying necessary security patches and using strong passwords.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
6. Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:
The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
If you wish to exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to such requests.
7. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. For more information about the cookies we use and your choices regarding cookies, please visit our relevant section in this Privacy Policy.
8. Children's Privacy
Our Service does not address anyone under the age of 13 (or a higher age threshold as required by local law). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: LGuzman@unifromscale.org